Insurances We Accept
We accept the following insurances for our telehealth services
We are here to help you get the care you need, and have translators for all languages.
List updated 12/14/23. Please check with us if you don't see a specific name as we are constantly adding new insurances!
- AARP
- Anthem (also known as Blue Cross Blue Shield)
- Medicare
- Medicaid
- Commercial
- Aetna
- Aetna Better Health (Virginia, North Carolina, Ohio, Tennessee, and Kentucky)
- Aetna Vanderbilt Employee (Bundle Program)
- Blue Cross Blue Shield (BCBS may go by another name in your region, such as Anthem)
- Buckeye Health Plan (KY and OHIO)
- Cardinal Care (Virginia Medicaid)
- Caresource (Ohio and other states coming soon)
- Cigna
- Medicare and Commercial
- GEHA
- Hometown Health (PHCS/Multiplan Network Only)
- Humana (All plans)
- Medicaid (Virginia, North Carolina, Tennessee, Kentucky, Ohio, Indiana)
- Medicare
- Medcost
- Medical Mutual
- Molina
- Optima (Sentara)
- Medicare
- Medicaid
- Commercial
- Optum
- Peak Health
- Piedmont Community Health
- Plan
- Priority Health (Cigna Netowrk)
- Sentara (Formerly Optima)
- Medicare
- Medicaid
- Commercial - Tenn care (Tennessee Medicaid)
- Tricare
- UHC (United Health Care)
- Medicare
- Medicaid
- Dual Enrollment
- Commercial
- UMR
- Virginia Premier
- Wellcare (North Carolina, Ohio, and Kentucky)
***We communicate with our patients about appointment details primarily via text message.
Be sure to select the consent box to receive text messages from ATA in your appointment request, or you may not receive important information regarding your appointment.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises
See here for more information: https://scc.virginia.gov/pages/Balance-Billing-Protection
Patients Can Schedule a Virtual Pre-Surgical Evaluation Appointment with Ease
We can help you streamline patient care by making scheduling seamless, and we accept all major insurances.
You or your patient can contact us using the secure email [email protected]
If you are a surgeon/medical care provider and would like to speak with ATA group practice owner, Dr. Kati Duncan, about referrals click HERE.
Contact
Reach out to our team with your name, your surgeon's name, & a picture of your insurance card to our secure email. *Please also mention if you are not located outside of Virginia so we can place you with the correct provider.
Scheduling Link
You will receive instructions and a link to schedule your appointment. Simply make your appointment using the link, complete your paperwork securely, and let us know if you'd like to be on the waitlist for an earlier appointment date.
Commitment to Confidentiality
Because the provider is unable to properly ensure confidentiality as they would in an office, please be sure you are in a private and quiet location where you feel comfortable discussing the range of topics that will be covered in this virtual session.
*Regarding Our Waitlist
Once you have made your appointment and have completed your paperwork, we are happy to place you on a waitlist for an earlier date. Please TEXT a request to 757-206-2772 to be put on the waitlist. ATA’s staff will contact you when there is an opening.
*We are not currently accepting non-surgical therapy patients
